Returns & Exchanges
At The Homestore, we want you to love your space, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your home, we are here to help make the return process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online portal or contact customer support with your order number to request a return authorization.
- 2.Pack Your Items
Carefully place the items back in their original packaging, ensuring all hardware and assembly instructions are included.
- 3.Ship It Back
Attach the provided prepaid shipping label to the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will issue a full refund to your original payment method within 5-7 business days.
